Frequently asked questions

How do I create an account?

You need to create an account before taking a course. Click on the Menu Icon (Three horizontal lines) present on the top left of the Store Screen. From the opened menu, click on the Login/Register button. Click on Sign Up. Enter your Email ID & Password to register for an account.

How to use Access Codes?

You need to create an account on the app to use the access codes. After a Successful login, click on the Menu Icon present on the top left of the Store Screen. From the opened menu, click on the My Courses Button. On the opened screen, click on the Gift Icon located in the top right corner. Enter your Access Code here. The Respective Course will be added to your My Courses section.

How to take a Course?

After you have purchased the Course or used the access code of the Course, the Course will be added to your My Course Section. Click on the Course image to start the Course.

I have issues with the Login. What should I do?

You can click on the " Forgot Password link to reset your password from the login screen. We will send the new password to your registered email address. Try to log in with the new password.
If the issue persists, email pyropeel@gmail.com with the issue details.

I am unable to access the Course. What should I do?

Please check whether you are using the same email that was used for purchasing/using the access code. Check for the Course in your My Course section. If the Course is still not available, please drop an email to jiguvirani@gmail.com

How to report an issue on the app?

For any other issues, please drop an email to jiguvirani@gmail.com with the complete issue details.